Purchasing and downloading

19 articles

Written by Martin Durhuus, Ieva Andriuleviciute and Martin LeBlanc

How to copy to clipboard?

Copy and paste icons and illustrations into your favorite app

Written by Martin Durhuus. Updated over a week ago

Unused balance expiry

Account balance not spent in 3 years will expire

Written by Ieva Andriuleviciute. Updated over a week ago

Why do you need to confirm your payment on Iconfinder?

3D Secure for payments on Iconfinder

Written by Martin LeBlanc. Updated over a week ago

What are credits?

Credits are Iconfinder's own currency and can be used to download icons and illustrations.

Written by Martin LeBlanc. Updated over a week ago

The file is blurry/pixellated

What to do if the file you downloaded looks small and low quality

Written by Martin LeBlanc. Updated over a week ago

Problem with AI icon file

Icon in AI format has a black fill

Written by Martin LeBlanc. Updated over a week ago

Supported payment methods

How to pay for icons on Iconfinder

Written by Martin LeBlanc. Updated over a week ago

What file format is suitable for your intended use?

What is the best file format depending on your intended use?

Written by Martin LeBlanc. Updated over a week ago

How to find previously downloaded or purchased items?

Written by Martin LeBlanc. Updated over a week ago

Can you buy items without having a subscription?

Written by Martin LeBlanc. Updated over a week ago

Where to find receipts / invoices for your purchases?

Written by Martin LeBlanc. Updated over a week ago

For how long can you use the items downloaded from Iconfinder?

You can use the icons or illustrations forever

Written by Martin LeBlanc. Updated over a week ago

How to download the Iconjar format?

Written by Martin LeBlanc. Updated over a week ago

How to redeem a gift card?

Gift-cards, coupon codes, robo-codes, discount codes, promo codes

Written by Martin LeBlanc. Updated over a week ago

What if an item you purchased is broken or corrupted?

Written by Martin LeBlanc. Updated over a week ago

Double-charged for the same item: What to do?

Written by Martin LeBlanc. Updated over a week ago

Why does Iconfinder need your VAT number?

Written by Martin LeBlanc. Updated over a week ago

For European companies: Do Iconfinder invoices include a reverse charge for VAT?

Tax information

Written by Martin LeBlanc. Updated over a week ago

Is Iconfinder PCI compliant?

Written by Martin LeBlanc. Updated over a week ago