Purchasing and downloading
19 articles

Written by Martin Durhuus, Ieva Andriuleviciute and Martin LeBlanc



How to copy to clipboard?
Copy and paste icons and illustrations into your favorite app
Written by Martin Durhuus. Updated over a week ago
Unused balance expiry
Account balance not spent in 3 years will expire
Written by Ieva Andriuleviciute. Updated over a week ago
Why do you need to confirm your payment on Iconfinder?
3D Secure for payments on Iconfinder
Written by Martin LeBlanc. Updated over a week ago
What are credits?
Credits are Iconfinder's own currency and can be used to download icons and illustrations.
Written by Martin LeBlanc. Updated over a week ago
The file is blurry/pixellated
What to do if the file you downloaded looks small and low quality
Written by Martin LeBlanc. Updated over a week ago
Problem with AI icon file
Icon in AI format has a black fill
Written by Martin LeBlanc. Updated over a week ago
Supported payment methods
How to pay for icons on Iconfinder
Written by Martin LeBlanc. Updated over a week ago
What file format is suitable for your intended use?
What is the best file format depending on your intended use?
Written by Martin LeBlanc. Updated over a week ago
How to find previously downloaded or purchased items?

Written by Martin LeBlanc. Updated over a week ago
Can you buy items without having a subscription?

Written by Martin LeBlanc. Updated over a week ago
Where to find receipts / invoices for your purchases?

Written by Martin LeBlanc. Updated over a week ago
For how long can you use the items downloaded from Iconfinder?
You can use the icons or illustrations forever
Written by Martin LeBlanc. Updated over a week ago
How to download the Iconjar format?

Written by Martin LeBlanc. Updated over a week ago
How to redeem a gift card?
Gift-cards, coupon codes, robo-codes, discount codes, promo codes
Written by Martin LeBlanc. Updated over a week ago
What if an item you purchased is broken or corrupted?

Written by Martin LeBlanc. Updated over a week ago
Double-charged for the same item: What to do?

Written by Martin LeBlanc. Updated over a week ago
Why does Iconfinder need your VAT number?

Written by Martin LeBlanc. Updated over a week ago
For European companies: Do Iconfinder invoices include a reverse charge for VAT?
Tax information
Written by Martin LeBlanc. Updated over a week ago
Is Iconfinder PCI compliant?

Written by Martin LeBlanc. Updated over a week ago