Purchasing and downloading

When do the unused credits expire?

Written by Ieva Andriuleviciute
Updated over a week ago

How to use keyboard shortcuts for downloading icons?

List of download shortcuts

Written by Bianka Simonidesová
Updated over a week ago

Why do you need to confirm your payment on Iconfinder?

3D Secure for payments on Iconfinder

Written by Monica Matei
Updated over a week ago

What is a download?

A download is equivalent to one icon

Written by Monica Matei
Updated over a week ago

The icon is blurry / pixellated

What to do if the icon you downloaded looks small and low quality

Written by Monica Matei
Updated over a week ago

Problem with AI icon file

Icon in AI format has a black fill

Written by Monica Matei
Updated over a week ago

Supported payment methods

How to pay for icons on Iconfinder

Written by Monica Matei
Updated over a week ago

What icon format is suitable for your intended use?

What is the best icon format depending on your intended use?

Written by Monica Matei
Updated over a week ago

Where to find previously downloaded / purchased icons?

Written by Monica Matei
Updated over a week ago

Can you buy icons without having a subscription?

Written by Monica Matei
Updated over a week ago

Where to find receipts / invoices for your purchases?

Written by Monica Matei
Updated over a week ago

For how long can you use the icons downloaded from Iconfinder?

You can use the icons forever

Written by Monica Matei
Updated over a week ago

How to download the Iconjar format?

Written by Monica Matei
Updated over a week ago

How to redeem a gift card?

Gift-cards, coupon codes, robo-codes, discount codes, promo codes

Written by Monica Matei
Updated over a week ago

What if an item you purchased is broken or corrupted?

Written by Monica Matei
Updated over a week ago

Double-charged for the same icon: What to do?

Written by Monica Matei
Updated over a week ago

Why does Iconfinder need your VAT number?

Written by Monica Matei
Updated over a week ago

For European companies: Do Iconfinder invoices include reverse charge for VAT?

Tax information

Written by Monica Matei
Updated over a week ago

Is Iconfinder PCI compliant?

Written by Monica Matei
Updated over a week ago