Purchasing and downloading

Unused balance expiry

Account balance not spent in 3 years will expire

Written by Ieva Andriuleviciute
Updated this week

How to use keyboard shortcuts for downloading icons?

List of download shortcuts

Written by Bianka Simonidesová
Updated over a week ago

Why do you need to confirm your payment on Iconfinder?

3D Secure for payments on Iconfinder

Written by Monica Matei
Updated over a week ago

What are credits?

Credits are Iconfinder's own currency and can be used to download icons and illustrations.

Written by Monica Matei
Updated this week

The icon is blurry/pixellated

What to do if the icon you downloaded looks small and low quality

Written by Monica Matei
Updated this week

Problem with AI icon file

Icon in AI format has a black fill

Written by Monica Matei
Updated over a week ago

Supported payment methods

How to pay for icons on Iconfinder

Written by Monica Matei
Updated over a week ago

What icon format is suitable for your intended use?

What is the best icon format depending on your intended use?

Written by Monica Matei
Updated over a week ago

Where to find previously downloaded/ purchased icons?

Written by Monica Matei
Updated over a week ago

Can you buy icons without having a subscription?

Written by Monica Matei
Updated over a week ago

Where to find receipts / invoices for your purchases?

Written by Monica Matei
Updated over a week ago

For how long can you use the icons downloaded from Iconfinder?

You can use the icons forever

Written by Monica Matei
Updated this week

How to download the Iconjar format?

Written by Monica Matei
Updated over a week ago

How to redeem a gift card?

Gift-cards, coupon codes, robo-codes, discount codes, promo codes

Written by Monica Matei
Updated over a week ago

What if an item you purchased is broken or corrupted?

Written by Monica Matei
Updated over a week ago

Double-charged for the same icon: What to do?

Written by Monica Matei
Updated over a week ago

Why does Iconfinder need your VAT number?

Written by Monica Matei
Updated over a week ago

For European companies: Do Iconfinder invoices include a reverse charge for VAT?

Tax information

Written by Monica Matei
Updated over a week ago

Is Iconfinder PCI compliant?

Written by Monica Matei
Updated over a week ago