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Processing error

Payments failing with the "processing" error code

Martin LeBlanc avatar
Written by Martin LeBlanc
Updated over a week ago

While buying on Iconfinder or being charged for the renewal of your Pro subscription, some payments may be unsuccessful. If this happens, Iconfinder will return an error code that informs you what the problem with your credit card might be. Please visit the article on Reasons why credit card payments fail for more information. 

For subscriptions, Iconfinder will retry the charge a few times during 30 days. If we don't succeed at renewing your subscription, it will become paused. Read more about Paused subscription and about our Policy for unpaid subscription periods.

The "processing" error

An error occurred while processing the card. 

Solution: Try to make the payment again. If it still cannot be processed, try again later. Alternatively, try adding a new card to your Payment settings. If the problem persists, contact customer support.

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