This article explains what to do in the rare case that you have tried to purchase an icon and have been charged twice or more times for the same icon.

All icons from Iconfinder can be bought once, with no additional charge when downloading the same icon again. Sometimes, it is possible that the purchase fails to load correctly or you didn't receive a notification for it. Please check in your Purchases tab in case the icon is already listed there.

In case you tried to purchase the same icon again and noticed that your account was charged several times for it, please let us know by sending an email to support@iconfinder.com and we'll refund you for the extra charges.

This may happen because of server issues that affect the downloads from the website. We would like to apologise for it beforehand.

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